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GENESIS Telemanagement Solutions

With NORTHWIND GENESIS you can..

  • Gain Control Over Telephone Cost
  • Generate Revenue
  • Allocate Telephone Charges To Clients Or Projects
  • Track & Control Telephone Abuse & Fraud

For Hotel and Motels

Telemanagement for the next century

Telecommunications in the 90’s has become very complex and sophisticated with the addition of many new features like multiple toll carriers, special telco dialing codes, cellular and fax phones, voicemail, and more.

Northwind-Genesis Telemanagement Systems allow you to take control. Northwind-Genesis gives you access to very detailed yet simplified reports.

Whether you are allocating telephone charges to hotel guests, clients or projects; or monitoring telephone traffic; or tracking telephone abuse and fraud; Northwind-Genesis puts you in command.

With Northwind-Genesis there is no need to purchase expensive, bulky equipment. Superior technology allow Northwind-Genesis to run in the background on your existing IBM PC or compatible.

If you have a complex telecommunications network with thousands of extensions, or just a few, Northwind-Genesis has just the right system to fit your needs.

HOTELS, MOTELS

Let Northwind-Genesis generate revenue for you. Northwind-Genesis automatically adds your desired surcharge, mark-up and tax rates to each call and provides up-to-the-minute reports on demand. You can even apply special surcharges to selected suites. Full audit profit reporting show you just how much revenue Northwind-Genesis is generating.

Easy to Use

Northwind-Genesis is simple to install and very easy to use. Genesis systems are designed with the user in mind, offering easy access to all reports. On-screen help allows you to easily change specialized features. Northwind-Genesis eliminates the need for lengthy training programs and expensive set-up cost.

Easy Access Reports That Strengthen Your Control

Network Management, Client Chargeback, Cost Allocation, Toll Fraud, or create and name your own personal reports...Northwind-Genesis performs real time costing, allocation and reporting so there is no waiting. Reports are ready when you need them. Use our unique call filters to zero in on the calls you are looking for. Retain as many months or years of call data as you desire for historical reporting. All reports can be printed, displayed on the screen or stored on a disk. Pre-selected reports can be printed automatically.

Versions Available

Northwind-Genesis Plus or Northwind-Genesis Lite Series
Windows or MS-DOS
Hotel/Motel

COPS-Toll Fraud Protection -Plus Series*

Protect your telephone system from abuse and fraud. Toll fraud is a major concern for businesses today. COPS examine your calls and compares them with your fraud parameters. If a call exceeds your limits (e.g. 1-900, over $ 30.00, after 7pm etc.) COPS notifies you by alarm, fax or pager. COPS Interrogator (for SL-1/Meridian 1 telephone system) will actually disconnect the call!

NORTHWIND-GENESIS - The Reliable Solution

Northwind-Genesis continuously performs self-diagnostics. It knows and will let you know if there is a problem with the system. Reporting a problem can be as simple as running the Diagnostic Report and faxing it to your Northwind-Genesis support center. Expert technicians are available to discuss your particular questions or concerns. Power failures are no problem...Northwind-Genesis picks up right where it left off.

COMPUTER REQUIREMENTS

  • IBM PC XT/AT OR PS/2 compatible
  • MS-DOS 3.1 + or Windows 3.1 +
  • battery backed-up real-time clock
  • 1 serial port for connecting to Phone Switch
  • 1 serial port for interfacing to Property Management System
  • 1 printer
  • floppy disk drive
  • minimum 640K RAM
  • hard disk with at least 10 megabytes free

(Windows version must meet Windows requirements)

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Module Detail Quick Links

Why Maestro™?
Customer Success Stories
Advanced Operations Environment
Front Office (PMS)
Sales and Catering
Yield Management
Back Office Accounting
GDS Connectivity
Real-time On-line Web Reservations (ResEze)
Spa & Activities
Accounts Receivable
Work Order Maintenance
Multi-Property
Fine Dining Point of Sale
Retail Point of Sale
Golf Course & T-Time Management
Spa Point of Sale
Condo/Timeshare Management
Membership Management
Gift Certificate Management
Guest Experience Measurement
Analytics - BI Tools
Floor Plan Layout
Supported Interfaces(PDF 40KB)

Telemanagement Solutions

Genesis

Hardware Specifications

Windows for Maestro-General
Windows for Maestro-POS
Unix for Maestro-General