Rebecca Ortega
GM | The Clarke Hotel

After searching and demo-ing several different systems, the reasons we finally chose Maestro were:

  1. The technology seems to cover all the bases. We needed to have a system that integrated all of the data. In the past, we used a system that did not include sales and catering, so we manually compiled reports, data - which was very time consuming and ineffective.
  2. The technology has to been developed by seasoned hospitality people, not just seasoned technology people - this makes for a great guest service experience - for the employee and the guest!
  3. Affordability for a small property. We liked Fidelio for its cutting edge technology, but it just was not an option due to budget reasons. Maestro gave us similar "bells and whistles" for a small property price.

We're looking forward to using Maestro at The Clarke Hotel when we open in the fall!

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I just wanted to comment on the experience we have had thus far with the Maestro staff. I am truly amazed at how patient you have all been with us and how helpful everyone has been. Dean is doing an excellent job explaining the setup of the system and helping us make the right...

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