Getting Social at HITEC: Maestro PMS Unveils ResWave Direct Website Bookings Using Social Media and Mobile

Maestro’s Integrated Real-Time ResWave Booking Engine Enables Independent Hoteliers to Drive Reservations from Twitter and Facebook as well as iPad and Other Mobile Devices

FOR IMMEDIATE RELEASE - June 16, 2010

NORTHWIND, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the industry’s leading independent hotel, resorts and multi-property groups, announced the launch of its new mobile-capable ResWave Booking Engine that enables guests to book reservations from virtually any mobile device and the Apple iPad.  ResWave Booking Engine enhancements include reservation capability directly from social media sites like Facebook to increase revenue and lower reservation costs.

Maestro puts hotel reservations in the guests’ hands

“Maestro puts the web in guests’ hands with its mobile-ready ResWave Booking Engine,” said Warren Dehan, president of NORTHWIND-Maestro PMS.  “We level the playing field for independent operators by delivering a mobile-optimized marketing and booking experience to guests at a lower cost-per-reservation than third-party online travel sites.”  

Mobile devices like the iPhone, Droid, and Dell’s Streak are game changers,” Dehan said.  “They are the web devices of choice today, and Maestro’s mobile ResWave Booking Engine now enables guests to shop and reserve rooms on these handhelds and the iPad.  The iPad fills the gap between the cell phone and laptop.  Mobile users now have the power to customize travel plans by making dining reservations and booking spa and other appointments from their handheld or iPad with Maestro.”

Maestro social media booking generates hundreds of room nights

“We use Maestro’s ResWave Booking Engine on our Facebook and Twitter social media pages and property website,” said Rich Newman, general manager of the Gainey Suites Hotel.  “Our social media strategy linked with Maestro’s booking flexibility generates hundreds of room nights and adds to our F&B business.”

Social media booking capability gives independent operators the ability to create real-time special promotions on Twitter and Facebook that drive business and increase revenue because guests book reservations directly from the property’s fan pages and Twitter handle.

“Hotels must be available where people congregate, and Maestro has made the social media booking process very simple,” said Michael J. Hraba, project manager for Waterford Hotels and Inns.  “We are using the ResWave Booking Engine on the Facebook page for our Allison Inn and Spa.”

Win an iPad just by getting ‘Social’ at HITEC

NORTHWIND – Maestro PMS is giving away a brand new iPad at HITEC.  To qualify, just visit Maestro’s booth #523 and make sample room reservations on the iPad via Facebook, Twitter and/or Mobile.  The winner will be selected at HITEC from the first attendee who books their reservations on the pre-determined mystery arrival dates.

For a free demo of Maestro PMS, please call 1-888-667-8488 or email info@maestropms.com.