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Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Managment and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.
Maestro ’Web Connection’ Suite with ResWave Drives Online Revenue and Personalized Service for Multi-Property Operators
NORTHWIND-Maestro PMS enhances ResWave with new online revenue generating tools, guest experience me...
Maestro Diamond Plus Service Delivers Live Web Training, to Maximize Staff Productivity
Real-time On-Demand e-Training Gives Maestro Users the Power to "Learn and Return," so They Can Im...
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“Maestro was the one that knocked our socks off! We went with Maestro with the idea that if it worked well for the Grand Prairie hotel in Alberta, we’d roll it out across the rest of our hotels…The major thing that caught my interest was that Maestro was designed for a corporate structure like ours. We build, own and operate all of our hotels. I’m very impressed with Maestro, both with the product and people, there’s no doubt in my mind we picked the right product.”
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Van Jump, Director of MIS, Sandman Hotels – Northland Properties Ltd.
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Marc Chenail, systems administrator for The Red Lion Inn, agrees that the Inn's Maestro PMS (maestropms.com) has provided a non-traditional ROI. "While the accounting office has a specific ROI in mind, the general managers of each property and I are measuring our ability to meet guests needs and increase offerings. The flexibility offered in each product has simplified certain operations to the point that we now have time to do more for our guests. For instance, we can now offer more off-property services such as automating ticket requests and other recreational activities."
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Marc Chenail, Systems Administrator, The Red Lion Inn
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View our Customer Success Stories
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