Why did we love your system: Clean design, willingness to work with us on changes we needed and actually put it in writing! Several requested changes made to system before we even signed a contract.
Full-service conference centers rely on Maestro™ to manage their entire operations from group sales, tracking and account management to function room booking, group room blocks, banquet event orders, name tag printing and accounts receivable. More than two dozen major conference centers utilize Maestro to operate efficiently. Maestro's conference Sales and Catering system is fully integrated with Maestro Front Office and all 20 property modules to effortlessly coordinate group rooming lists and blocking, food and beverage menus, and function room booking and billing. Maestro's single-image database architecture enables group charges and billing to be easily combined and held in its centralized accounts receivable system for efficient billing and collection.
Users report Maestro cuts check-in and checkout times by 25 percent for greater guest service. The Maestro Front Office module is designed to provide staff and management with a time efficient tool to easily manage all front office operations within a centralized environment for single or multiple properties.
Maestro provides central management controls to improve interdepartmental and property coordination, cross-property booking and up-sell capabilities, as well as consistent property booking, upsell capabilities, and guest recognition at all touch points and properties.
The Maestro Sales and Catering Module will assist you in your sales and marketing efforts with a comprehensive client contact and history database, as well as providing your catering department with the ability to manage all aspects of event and conference planning and scheduling.
Eliminate the tedious daily maintenance of room rates. Proactive Yield management is built in to Maestro PMS to maximize rates for all sales strategies with automated controls to let managers quickly adapt to market conditions.
The innovative guest-centric ResWave Web Booking Engine is 100% real-time and fully integrated with Maestro PMS to maximize your online revenue, increase guest service, and lower the cost per reservation booked directly on your website!
GEM is a powerful and easy-to-use online guest satisfaction feedback tool fully integrated with Maestro PMS and features detailed reporting, evaluation and collection capabilities to provide operators with actionable Predictive Intelligence.
Maestro’s 2-way GDS integration will help you maximize your business by having access to a wide range of online distribution channels, ranging from direct GDS connectivity to travel portals and online travel agencies (OTA).
Maestro Analytics is a Business Intelligence tool that provides operators with an innovative interface to their organization’s key operating data to give them more information for strategic decisions.
The Maestro Spa & Activities Management System is a sophisticated scheduling and billing application developed in cooperation with leading international spas and resorts to make any club or spa operation more efficient and profitable.
Maestro’s Condo Owner Management module provides unique features to accommodate the needs of Maestro users who need to manage Condo owners in their day-to-day operations.
Intuitively designed with efficiency & speed in mind, for not only servers, but management as well. Through easy to navigate screens, sales can be quickly processed at every foodservice, retail or revenue center on your property
The Housekeeping module of Maestro enables the user to enter and track information that is required to manage the property’s housekeeping.
The Work Order Management module is designed to support operational activities of management and staff responsible for maintenance and repair allowing maintenance to be scheduled far in advance to coincide with periods of low forecasted occupancy.
Knowing the customer, sending personalized messages, being there at every touch-point involving planning, purchasing, service consumption and post-stay, and providing a unique value proposition leads to increased customer loyalty.
The Maestro Loyalty & Gift Card program is fully integrated with all Modules and can be used for any amenities the hotel would like to provide through the program.
Customized to suit the needs of golf course accounting, Maestro Membership Management puts you in control with the information you need.
Maestro’s Resort Wide ID Card feature now encodes personal mag-stripe ID cards that allow resort guests to charge to their account from any authorized outlet or activity venue.
Maestro Golf & T-Time is Northwind’s electronic tee-sheet manager and is designed for fast, flexible, and efficient tee sheet management.
Maestro's Web-based Emarketing tool consolidates emails and relevant guest data from all channels. It's your complete, turnkey email marketing system to maximize campaign results with guidance from our deliverability, create and strategy experts.
Why did we love your system: Clean design, willingness to work with us on changes we needed and actually put it in writing! Several requested changes made to system before we even signed a contract.